July 19th, 2005

me: portrait

wow - with customer service like *this*...

i may never order from anywhere else again!

yesterday i ordered the newest brobdingnagian bards cd from cdbaby.com. today, i got shipping confirmation, which i will now quote almost in entirity:

Your CD has been gently taken from our CD Baby shelves with
sterilized contamination-free gloves and placed onto a satin pillow.

A team of 50 employees inspected your CD and polished it to make sure
it was in the best possible condition before mailing.

Our packing specialist from Japan lit a candle and a hush fell over
the crowd as he put your CD into the finest gold-lined box that money
can buy.

We all had a wonderful celebration afterwards and the whole party
marched down the street to the post office where the entire town of
Portland waved 'Bon Voyage!' to your package, on its way to you, in
our private CD Baby jet on this day, Tuesday, July 19th.

I hope you had a wonderful time shopping at CD Baby. We sure did.
Your picture is on our wall as 'Customer of the Year'. We're all
exhausted but can't wait for you to come back to CDBABY.COM!!

Thank you once again,

Derek Sivers, president, CD Baby

i think i like this company....*g*

(i have an ortho appt. friday am at 9. unable to get anyone human at the insurance co. will try again later)
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