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Previous Entry Question... Sep. 15th, 2009 @ 03:05 pm Next Entry
Hypothetical situation:

Say you are a contractor that has to input your time into an online database. Your time is billed out every 2 weeks, in pre-defined periods, and you are paid 2 weeks later.

Say the accountant calls you, and says "Hey! I have an expense receipt here that says you did some research for Prospect X last period, but you input Prospect Y for the entire period. I need the receipt to match the database!" - what would you do?

A) Smile and change the (handwritten!) receipt copy


B) Go in and muck up the online database

When *that* gets all straightened out, and the accountant says "I *need* a pdf of the *cough* corrected *cough* receipt, because Big Company requires receipts to be attached to the online Invoices so they can pay us, do you

A) Scan the corrected Receipt and e-mail it to your accountant


B) Scratch out the wrong info and FAX it to the accountant

If you chose "A" to both the above questions, I'd like to hire you to replace the idiots I've been dealing with today.

*I can't actually *tell* the contractors to change receipts, because *I* am doing the accounting contractually, as well. I don't know if the research company sends in their bills to Big Company, and I don't want to get in trouble for "falsifying" details. *I* thought (stupid me!) that the people involved with Contract Company would understand what I meant by "I need you to send me a.....um.....correct copy of the receipt". I was wrong.
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Date:September 15th, 2009 08:23 pm (UTC)
I can totally relate!

Friday, Boss E. sends an email to folks in Virginia: "Natalie is going to do the reconciliation for August."

Yesterday, Boss E. has a phone conversation with the folks in Virginia: "Natalie is going to re-state the whole year to match the totals in the official financial database, since your people have been in the database putting in actuals for everything else."

Today the folks in Virginia called me: "Hey, you weren't supposed to mess with our stuff until next month!"

Me: "Boss E. told me to go ahead and run my reconciliation process for you guys this month. You will need to talk to her about the timing, because I take direction from her."

Problem is we're caught up in the middle of a giant power struggle down there and Boss E.'s boss (who is technically the boss of all the people we deal with in Virginia) will not put his foot down and make them stop behaving like children. We're at the end of our rope when it comes to this group of people.
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Date:September 15th, 2009 11:02 pm (UTC)
Oh, lordy - that is SO familiar! My problem is that I am a contractor Outside of Contract Company; CC works for Big Company (because BC discovered it's cheaper to contract their labor out). The people CC hires.....don't know the industry, and most of them don't care - they do the minimum needed to draw their (excessive....min. $200/DAY!) pay.

I spent about 1 hour yesterday waiting for receipt copies. I've told them - heck, BC has TOLD them - they will NOT be paid if the receipt copies aren't attached to the emailed Invoices. CC's office staff....well, they aren't capable of doing the accounting (don't understand that - it's NOT hard!), so I have to deal with them. CC's owner/boss wants the stuff done NOW....and gets mad at me when there is a holdup.

He did see what I was dealing with today, though - I cc'd him on all my emails with CC's "office manager". When he got the one "Oh, we changed the database for last pay period! What else do we need to do?" he Hit.The.Roof. :snicker: It's so bad, BC's database people (which is, once again, contracted out. :sigh:) have written me to complain about CC's "office manager"...and CC's boss *knows* this. It's a madhouse, that's for sure.

But at least it ensures I have a job. :lol: and :bangs head:
(spin a yarn)
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